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Contact Us

We are here to help. Browse our FAQ section or reach out to our representatives.

Contact Us

We're here to help. Visit our FAQ section or reach out to our team.

For support, please contact our Customer Assistance Center at
1-800-367-6372 Monday - Friday, 9am - 9pm EST.

Frequently Asked Questions

MBUX Beta Program

What is the MBUX Beta Program? What is the benefit of participating in the MBUX Beta Program?

How do I join the MBUX Beta Program?

How do I join the MBUX Beta Program through my Mercedes-Benz vehicle?

How do I opt out of the MBUX Beta program?

How can I view/opt in to available Betas?

How do I opt out of a Beta Product?

Can I be enrolled in more than one Beta at a time?

What if I can't see any available Betas?

How can I receive notifications about the MBUX Beta Program?

How do I stop receiving notifications?

Do I have to pay a fee to enroll in the MBUX Beta Program?

Who can I contact about the MBUX Beta Program?

Hey Mercedes with ChatGPT

How long will the Hey Mercedes with ChatGPT Beta last?

I am enrolled in the MBUX Beta Program but I do not see Hey Mercedes with ChatGPT.

Can I opt out of Hey Mercedes with ChatGPT?